Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
The Fraud, Credit Bust Out (CBO), Banking Product & Payments Risk Organization is a global team of risk officers, data scientists, and product managers that are building innovative solutions and capabilities to manage external fraud and payment risk across AMEX's card and banking portfolios.
We are looking for an Analyst to join the Fraud - POS Control Management team, who will oversee how the Global point-of-sale fraud team meets expectations outlined in the enterprise-wide policies and governance requirements for operational and fraud risk management. The team will be responsible for executing new programs that govern, monitor and improve the POS Fraud extensive risk control inventory, creating and maintaining RCSAs and producing Risk Assessments.
Key Responsibilities -

• Track portfolio performance against the risk appetite framework by calculating prescribed metrics and escalating breaches when appropriate, document root cause analysis and remediation plans
• Execute on tasks related to aligned risk frameworks
• Support timely updates of documentation and operational controls as new customer features & fraud capabilities are introduced
• Conduct risk assessments for POS fraud
• Conduct controls testing in accordance with Internal Controls Policy
• Partner with functional experts across Point of Sale and other partner fraud teams.
• Track and identify issues and fraud events as outlined by the Issues and Events Policy

Technical and Functional Skills/Capabilities:

• Ability to drive results with strong thought leadership
• Proficiency with Programming in SAS/SQL, HIVE, R/Python
• Strong Analytical & Problem Solving Skills
• Ability to navigate through ambiguous problems and be creative
• Excellent Communication and Relationship Building Skills
• Demonstrated Ability to Work Effectively and Collaborate with cross-functional business partners globally
• Winning Attitude and Ability to lead projects

Academic Background:
MBA/Graduate Degree in Economics, Statistics Or related fields from a reputed Institute.
Preferred Qualifications:
Experience managing operational risk events
Experience with risk control design, testing, and effectiveness and operational monitoring
Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
Guardian
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Skills Required