Job Description

ServiceNow Business Analyst ServiceNow Business Analyst assists the lead or works independently designing, developing and implementing IT, GRC, Cyber, Risk processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform, captures business requirements in a form of agile stories, as well as testing configured functionalities end to end as soon as these have been developed. . 1 to 3 years of experience in IRM, GRC, Cyber SecOps design, transition or operations processes . Experience in business analysis and configuration or administration of IRM, SecOps modules of ServiceNow Platform . Understanding Scrum Methodology . Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design . Expert organizational and time management skills with the ability to priorities, self-starter able to work independently with minimum of supervision . Prior BA experience with other GRC tools, platforms - Archer, MetricStream, Open Pages etc. . Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders such as clients and internal team members . Strong analytical skills are needed to critically evaluate the information gathered from multiple sources, reconcile conflicts, . Decompose high-level information into details, . Facilitation skills to assist gathering requirements in workshops and provide training to clients and internal team members . Use of industry recognized technologies in order to facilitate work environment . Demonstrate experience in communicating across all levels of an organization, at the most senior levels

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