Job Description

Job Category: HR Service Delivery
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Are you passionate about driving innovation and efficiency in payroll operations? We are seeking a dynamic Analyst, Payroll Automation to join our Payroll team and play a pivotal role in transforming payroll processes across the APAC region
Job Summary
As an Analyst, Payroll Automation within the Payroll team, you will be responsible for managing accurate and timely payroll process delivery for the APAC region. You will take ownership of process, knowledge documents, and team performance and development. You will prepare metrics for the team, interact closely with vendors and other process partners to identify automation opportunities, and develop appropriate technology solutions. This role provides an opportunity to promote changes and work collaboratively in teams.
Job responsibilities

• Be a self-motivated and result-oriented individual with an ability and experience to work with Payroll team to manage accurate & timely payroll process delivery for APAC region.
• Manage process, knowledge documents, and team performance and development
• Prepare metrics for the team
• Interact closely with vendors & other process partners to identify automation opportunities in current business processes and develop appropriate technology solutions
• Manage changes and works well in teams

Required qualifications, capabilities and skills

• 6+ years Operations Experience - Payroll / Benefit / Taxation, out of which 4+ years of relevant Automation, Robotics, Business Process Analysis experience with a proven track record of process improvement and automation projects
• Exposure to process improvement tools, people & process management
• Experience developing and designing current state and future state process maps
• Strong in MS Excel with knowledge of more advanced formulas and Macros
• Knowledge of RPA and RDA project delivery
• Proficiency in end-to-end testing of integrated payroll platforms (HCM, ADP, etc.)
• Ability to validate automated workflows, rule engines, and exception handling processes
• Knowledge of test case development for robotic process automation (RPA) in payroll systems
• Knowledge of regression testing methodologies for payroll system upgrades

Preferred qualifications, capabilities and skills

• Collaborate effectively with Product Management and Technology teams
• Strong analytical skills to identify system defects, data inconsistencies, and process gaps
• Experience in defect logging, tracking, and resolution coordination
• Strong organizational or project management skills

About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team:
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

Skills Required