Job Description

:

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Take responsibility for projects and solutions within the larger business initiative
• Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace
• Enable faster and smarter business processes, and develop analytics for meaningful insights
• Work with internal and external partners to communicate project status, activities, and achievements

Skills:

Responsibilities

• Perform User administration tasks (ex: user/group, security permissions, group policies, print services, Hardware Replacement); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly
• Monitor File Server health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed
• Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
• Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed
• Perform routine and scheduled audits of all systems, including backups.

Required skills and qualifications

• Proven success in an IT role
• Experience with or knowledge of operating systems, current equipment and technologies, Laptop Imaging, Data Wiping, Asset or Inventory Management, systems performance-monitoring tools, active directories

Preferred skills and qualifications

• Bachelor\xe2\x80\x99s degree (or equivalent) in information technology or computer science
• Knowledge of Windows systems administration
• Professional certification

About Company:

\xe2\x80\x98Grant Thornton INDUS\xe2\x80\x99 comprises GT U.S. Shared Services Center India Pvt Ltd and Grant Thornton U.S. Knowledge and Capability Center India Pvt Ltd. Grant Thornton INDUS is the shared services center supporting the operations of Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd. Established in 2012, Grant Thornton INDUS employs professionals across a wide range of disciplines including Tax, Audit, Advisory, and other operational functions. What sets us apart isn\xe2\x80\x99t just what we do \xe2\x80\x93 it\xe2\x80\x99s how we do it. We support and enable the firm\xe2\x80\x99s purpose of making business more personal and building trust into every result. We\xe2\x80\x99re collaborators \xe2\x80\x93 obsessed with quality and ready for anything \xe2\x80\x93 who understand the value of strong relationships. Our professionals are well integrated to seamlessly support the U.S. engagement teams, help increase Grant Thornton\xe2\x80\x99s access to a wide talent pool, and improve operational efficiencies. Empowered people, bold leadership, and distinctive client service are imbibed in the culture at Grant Thornton INDUS. We are a transparent, competitive, and excellence-driven firm that offers an opportunity to be part of something significant. In addition, professionals at Grant Thornton INDUS serve communities in India through inspirational and generous services to give back to the communities they work in. Grant Thornton INDUS has its offices in two locations in India \xe2\x80\x93 Bengaluru and Kolkata

Grant Thornton