Job Description

About our group:

This group will be a part of a large Cloud Engineering Operations team that is currently involved in building, operating, and managing cloud infrastructure for Seagate and potential external customers. The Cloud Operations will support 24 x 7 cloud operations involving multiple data centers across the world and support the storage needs of customers. The overall storage footprint to be supported in these data centers eventually will be in the magnitude of exabytes. Within this group, the Monitoring NSOC team will provide monitoring support service, solution integrations, and monitoring application development support as applicable.

About the role - you will:

• Provide operational and technical leadership to a team of 24x7 shift-based Network Security Operations Center (NSOC) team
• Report to the Senior Manager of Cloud Operations at the site
• Perform regular and proactive IT monitoring system health check, operation maintenance to ensure the monitoring system & application tools are running at optimal, stable, scalable, and reliable state
• Achieve high quality monitoring services, resolve end to end monitoring issues with improvement initiatives, ongoing monitoring dashboard enhancement, conduct regular monitoring operation review, enabling solutions with effective preventive measures and problem management improvement. These include timely delivery of monitoring requirement changes
• Support application, systems infrastructure, and 3rd party software tools monitoring integrations
• Perform monitoring application tools maintenance, patching & upgrades, performance tuning, and application architecture upgrades
• Help deploy monitoring standards and policies
• Document operating model and standard operating procedures
• Shift: Night shift (9:00 PM IST to 6:00 AM IST)

About you:

• Competent to support development and deployment of monitoring solutions for Kubernetes, Networks & Firewalls
• Skills & competencies in developing dashboard/status page development using Grafana/Zabbix/Tableau or custom webpages
• Familiar in Linux/Unix Operating System around shell/bash scripting.
• Knowledge DB platform will be an added advantage
• Ability to work independently and quick learning on the job
• High teamwork with ability to communicate concisely and professionally

Your experience includes:

• Hands-on experience in supporting Network Operations Center (NOC). Experience in monitoring systems in CloudWatch or Zabbix environment will be an added advantage
• Experience in supporting LAN, WAN, Firewall, Load Balancers, Malware detection, SIEM

Location:

Our site in Pune is dynamic, both in our cutting-edge, innovative work, as well as our vibrant on-site food, and athletic and personal development opportunities for our 400+ employees. You can enjoy breakfast, lunch, or dinner from one of four cafeterias in the park. Take a break from your workday and participate in one of our many walkathons or compete against your colleagues in carrom, chess and table tennis. Learn about a technical topic outside your area of expertise at one of our monthly Technical Speaker Series, or attend one of the frequent on-site cultural festivals, celebrations, and community volunteer opportunities.