Job Description

Req ID:384008

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 38 900 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.

JOB PURPOSE :

Reporting to Operations Manager EUC File, Print and Infra, you will be in charge of Endpoint management activities across globe.

Experience in the design and deployment of the following technologies: SCCM, Microsoft Windows 10, Enterprise Mobility + Security (Intune), Autopilot.

Key Responsibilities & Accountabilities:

• Design and deployment of solutions with Microsoft SCCM and Intune
• Design and deployment of solutions for Autopilot PCs
• Use of Enterprise Management Systems including Patch Management, Software Distribution and Asset Management
• Should have a deep knowledge in Software distribution using Intune/SCCM
• Should be able to create custom scripts for gathering the inventory from clients
• Should be able to Design, Update, handle test and release of Autopilot PCs
• Responsible for deploying of SCCM with CO management
• Ability to work with Intune in Device Management and Application Management
• Technical and Professional Expertise Ability to Package, Stage and Deploy application using Intune
• Knowledge on Windows 10 provisioning using Windows Autopilot and knowledge on Intune Management
• Knowledge on Windows servicing & Windows as a service, Cloud-based endpoint management workloads
• Create Low-Level Design Documents, Technical Documentation and Report creation for multiple workplace services
• Migration/upgrade of SCCM server to latest Current Branch platforms
• Contribute to New-Builds/migration and upgrades
• Work closely with Technical SPOCS, Service owners and also with architects to integrate with other technology solutions
• Maintain and enhance engagement with business, IT partners, and other stakeholders for endpoint management activities
• Knowledge in PowerShell scripting for automating daily system administration tasks is preferred
• Previous experience in a similar role, supporting a 24x7 corporate level business service including Executive level end users whenever required
• Flexibility in managing global processes and being available on-call for emergency situations at all times
• Develop and implement high quality support services, knowledge base content, best practices and methodologies
• Excellent Communication skills; both oral and written
• Have efficient time management, attention to detail and critical thinking skills

PROFILE :

To be considered for this role, candidate need to demonstrate the following skills experience and attributes:

• Graduated with a Bachelors degree in Engineering, Science or Technology, should have at least 4-7 years experience in IT with majority of it in SCCM, Intune and troubleshooting. Hands-on experience with related domain is an added advantage and preffered.
• Should have good communication and vendor management skills to intereact with business across the globe.
• Fluent in English, you are eager to work with autonomy in an international environment and to face the challenges of the new Alstom

• Experience in ITIL processes and framework
• Ability to collaborate, influence and motivate cross-functional teams
• Team player
• Ability and flexibility to adapt to change, including shifting and competing priorities
• Demonstrated competency collaborative work with strong abilities in relationship management.
• Proven ability to work in global companies and delivering solutions across multiple geographies

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.