Helpdesk Associate (non Voice)
0 - 2 Year Delhi, India
Job Description
:
- Provide support on email/chat, social media and remote desktop
- Follow defined policies & procedures
- Document problems in the company system
- Resolves technical issues forwarded by other team members
- Maintains/builds relationships with other groups that impact the technical aspect for phone support
Required Skills:
- Time management skills
- Knowledge of job associated database, software and documentation
- Problem solving skills
- Good communication Skills
- Good Typing Skill
- Fair understanding about operating systems
Skills Required
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Job Detail
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Job IdJD730837
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IndustryIT-Software/Software Services
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Total Positions75
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Job Type:Full Time
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Salary:20000-25000
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Employment StatusPermanent
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Job LocationDelhi, India
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EducationAny Graduate
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Experience0 - 2 Year
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Apply ByApr 19, 2020
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Job Posting DateDec 19, 2019