Job Description

Job Req ID: 40009



Location: New Delhi, IN



Function: VIBS




About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India\xe2\x80\x99s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly \xe2\x80\x98Digital India\xe2\x80\x99 by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. Role profile



Role title: Enterprise Channel Manager- SME

Function: Enterprise



Band: M2

Department: VIBS Enterprise Channel



Reports to: Zonal Head and functional reporting to Circle Enterprise Channel head

Location: Circle Enterprise Channel- Headquarter



Role purpose: To manage and drive the market share in order to attain market leadership in territory allocated within the Enterprise Segment. Drive growth in terms of subscriber base, revenues, market share, whilst complying with agreed budget , timescales and agreed policy guidelines as also with all regulatory norms. Focus on Channel Infrastructure and Channel Eco system to increase the mobility and Non Mobility market share of Enterprise in the market.



Key accountabilities and decision ownership Strategic

• Plan implementation of sales strategies to grow subscriber base, better penetration and enhance competitive position
• Channel engagement & development strategies to drive loyalty and retention
• Operational Responsible for subscriber growth in Enterprise business for the territory allocated
• Increase the subscriber base through acquisition in new accounts, as well as a deeper penetration in existing accounts within the allocated accounts
• Account planning & drive sales of voice and data products through the channel partner teams
• Set goals and targets for the acquisition & retention and monitor the performance of the team

Development

• Channel Development & motivation
• Training and coaching of team

HSW Compliance

• Ensure that the HSW norms are adhered to

Core competencies, knowledge and experience: Critical Success Factors

• Continuous Learning & Empowering Talent
• Building Team Commitment
• Leads Decision Making & Delivering Results
• Builds Strategic Relationships & Organizational Agility.
• Analytical Thinking

Threshold Functional Competencies

• Strong Implementation skills
• Strong Commercial Skills
• Knowledge on Telecom technologies & solutions
• A strong implementation mind set.

Differentiating Functional Competencies

• Should be comfortable with change and ambiguity given the dynamic business environment
• Ability to communicate at multiple levels with both customers and colleagues

Experience: 5- 7 years plus of which at least 2-3 year should be in a managerial positions managing channel sales teams.



Must have technical / professional qualifications:

• Essential: Channel Sales Experience in related domain/industry
• Desired: MBA from a reputed Institute.

Budget owned: Allocated Territory Budget

Financial (Limits / Mandates Etc.)

• The incumbent would be responsible for achieving subscriber growth target of ______ and increasing the market share to __ % in the Enterprise Business Segment in the allocated territory.
• The incumbent will be responsible for channel ROI

Non - Financial

• Driving a customer focused approach would be a critical dimension of the role with high focus on market share increase

Effective implementation of processes and MIS within the channel partner



Key performance indicators:

• Subscriber acquisition numbers and subscriber base growth.
• Market-share growth
• Customer satisfaction
• Drive quality of subscriber acquisition.
• Multi product penetration
• Meet Revenue Targets of Mobility, FLX and IOT

Direct reports:

• Channel & Channel team

Dotted reports:

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership