Job Description

Designation: National Account Manager (DST)

Experience: 10 years +

Location: Mumbai

- Responsible for building and maintaining strong relationships with key accounts.

- Supervise and support regional managers to increase sales and profitability.

- Organize and Analyse performance metrics.

- Ultimately, you should be able to facilitate communication with customers and build long-term relationships to achieve business goals.

Responsibilities :

- Set and monitor sales targets for regional account managers

- Network with key customers to identify and address specific needs

- Develop and maintain relationships with customers to ensure long-term success

- Act as the liaison between customers and internal teams ensuring clients requirements are met

- Identify and attract prospective strategic customers

- Ensure brand consistency

- Negotiate contracts

- Collect and analyze sales data and trends

- Maintain high customer satisfaction ratings, according to company standards

- Liaise with Sales and Marketing departments to set and implement strategies for new products

- Stay up-to-date with internal and external developments and suggest new ways to increase sales

Requirements and skills :

- Proven work experience as a National account manager

- Good negotiation skills and the ability to foster relationships with customers.

- Solid experience in sales and customer service

- Demonstrable experience in negotiating and meeting clients requirements

- In-depth understanding of sales performance metrics

- Hands on experience with CRM software and MS Excel

- Excellent analytical and organizational skills

- Strong communication skills

- Ability to lead and motivate team members

- Availability to travel as needed

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