DESCRIPTION The AO Associate should be someone passionate about supporting a fast-paced Ops environment who will enjoy the challenges and rewards of working in a fast-growing organization and in a very international environment. This is a high visibility position with big scope of creativity and self-development. The individual should possess excellent written and verbal communication skills, as the candidate will work very closely with a diverse team. Ability to create and manage work plans, timelines and accommodate multiple priorities will be critical for success. Responsibilities: . Follows SOP or manager\'s instructions and ensures tasks are quality compliant . Contributes to project improvement ideas, if applicable . Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA . Proactively raises issues/alarms to manager or stakeholders . Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks. . Maintains records of day-to-day work by updating trackers or workflow tools . Meets predetermined and assigned productivity targets and quality standards. We are open to hiring candidates to work out of one of the following locations: Hyderabad, TS, IND BASIC QUALIFICATIONS - Bachelor\'s degree - Experience with Microsoft Office products and applications PREFERRED QUALIFICATIONS - Speak, write, and read fluently in English
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