Job Description

Responsibilities

Lead consultative engagements with clients, exploring their technical and business challenges. This will include delivering workshops, presenting solution overviews and providing benefits analysis of software features and developments

Provide consulting services to aid the implementation, adoption, operation and expansion of Adobe Campaign at client organizations

Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution. Specifically (but not limited to):

Work with Clients to assess requirements.

Configure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flows

Configure the Adobe Campaign solution to customer requirement including Campaigns set-ups, building web pages using Scripting.Proactive problem diagnosis, troubleshooting and resolution

Create Implementation plans for new and existing clients

Creation of accurate estimates and quotations for Adobe Campaign Consulting services

Creation and maintenance of relevant documentation including requirements, functional and technical specs that define and support the solution

Ownership of the technology solution from estimation and design through to delivery, acceptance and operation

Knowledge transfer/Training to customers on solution implemented

Product Upgrades and Configuration activities

Reporting on project delivery to Project Management and Manage projects on your own in smaller projects which do have dedicated Project Managers

Build great working relationship with Onshore Consulting team, Learn and Adopt best-practices from such teams globally

Work closely with the Quality Assurance team to ensure professional delivery of technical implementations

Required Skills:

2 years of SQL development experience including ETL implementations

2+ years of scripting/programming experience (JavaScript preferred)

5+ years of enterprise software implementation/development experience

4+ years implementing Adobe Campaign for clients with

Have worked on setting up a fresh instance of Adobe Campaign to go live for at least 4 clients

Have setup ETL workflows with initial data loads and corresponding schemas and forms

Have hosted deskside coaching sessions with clients demonstrating functionality built and enabling clients to use it

Have created complex scheduled multi touch campaigns

Have created complex deliveries with more than 5 personalization fields

Good communication skills to ensure effective customer interactions, communications, and documentation

Experience with migration from Campaign V7 to V8

Able to work independently with minimal supervision

Ability to work under pressure, think quickly, delivering to tight deadlines

Ability to work under flexible timings, 8 hours per day overlapping client time zones. Typically and 8 hours day between 0800IST to 1200EST depending on client location.

Good presentation and customer facing skills

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.



Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.



Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.