1. Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents.
2. Addressing the concerns of Students & Parents by offering a quick resolution.
3. Collaborate and consult with parents, teachers, branch head and any other stakeholders to ensure a favourable learning environment for the student.
4. Ensure collection of outstanding fee from parents within the specified time.
5. Ensure retention of Students and controlling Left-outs.
6. Collaborate with ACAD and Non ACAD teams, to manage all class announcements, notice board maintenance & Parent Teacher Meeting Coordination.
7. Ensure adherence to internal process and compliances.
Job Type: Full-time
Pay: Up to ?45,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Provident Fund
Application Question(s):
This is telecalling job.
those who are interested and have experience only can apply.
Only looking for telecalling or customer care experience.
Education:
Bachelor's (Required)
Experience:
Customer Care/ Telecalling/admission counsling : 1 year (Required)
Language:
English (Required)
Kannada (Required)
Location:
Rajarajeshwari Nagar, Bengaluru, Karnataka (Required)
Work Location: In person
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