Administrator It Product Support
Job Description
Helps to resolve issues, working with clients and peers (primarily internal), other IT departments and suppliers as appropriate; Helps to provide support until tickets are resolved.
Assists in troubleshooting activities to resolve simple issues reported by users, as well as troubleshoot system-triggered alerts and escalates issues to the appropriate technology groups.
Supports basic change management processes (i.e. Software Development Lifecycle and Change Management).
Ensures appropriate support documentations and knowledgebase is complete and maintained.
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3149651
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMumbai, Maharashtra, India
-
EducationNot mentioned
-
ExperienceYear