.Windows Server Patching, SCCM, WSUS, Windows Admin Strong knowledge and experience in Windows , DHCP, DNS, TCPIP, Active Directory Experience in server-side Administration and Troubleshooting Basic understanding of tools like Netmon is a plus. Problem Solving and Troubleshooting Skills - Thinking logically and demonstrating use of available resources Excellent and demonstrated customer service skills .Passion for customers .Demonstrated experience in Client Side Support and Hardware/OS troubleshooting skills .Experience with multiple OS platforms including Windows, Mac and Linux. .Understanding of cyber security products and concepts. .Experience in a Security Operations Center role preferred. .Ability to deal with the ambiguity associated with working in a fast paced and changing environment .Excellent communication skills and ability to collaborate in a multi-disciplinary team consisting of Software Engineers, Program Managers, Security Researchers, and Data Scientists .Sound problem resolution, judgment, negotiating and decision making skills .3+ years\' experience leading supportability and troubleshooting the availability of applications, properties, systems, networks, and servers for high availability enterprise systems Desired Candidate Profile BACHELOR OF TECHNOLOGY
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