Job Description

Job Overview:

We are seeking a results-driven and client-focused Account Manager to oversee a portfolio of assigned clients, develop new business opportunities, and maintain long-term, trusted relationships. The ideal candidate will act as the key point of contact for clients, ensuring their needs are met and expectations exceeded.

Key Responsibilities:

Serve as the lead point of contact for all customer account management matters.
Build and maintain strong, long-lasting client relationships.
Ensure timely and successful delivery of solutions according to customer needs and objectives.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Prepare regular reports on account status (e.g., client feedback, upsell pipeline, risks).
Collaborate with sales, marketing, technical, and operations teams to meet client goals.
Negotiate contracts and close agreements to maximize profits while maintaining client satisfaction.
Monitor market trends and competitor activities to identify new business opportunities.
Resolve client issues and complaints promptly to maintain trust.
Qualifications:

Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role.
Strong communication, interpersonal, and negotiation skills.
Excellent problem-solving and organizational abilities.
Familiarity with CRM software (e.g., Salesforce, Zoho).
Ability to manage multiple projects simultaneously with a focus on results.
Industry-specific knowledge (if required, e.g., electronics, software, manufacturing).
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Preferred Skills:

MBA or advanced degree (preferred but not mandatory).
Experience in B2B sales or enterprise client management.
Understanding of project management tools and practices.
Salary & Benefits:

Competitive salary with performance incentives.
Health insurance, travel allowance, and other standard benefits.
Professional development and training opportunities.
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?40,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift Fixed shift Morning shift
Experience:

Accounting: 3 years (Preferred)
Location:

Gurugram, Haryana (Preferred)
Work Location: In person