Job Description

Job Title - Lead - Business Analyst

Are you passionate about data, Retail Brokerage domain and work in a team that helps create excellent customer experiences and make strategic decisions that drive business performance? Come join a world[1]class team and work in agile way to help build data platforms that can uncover key insights to empower the creation of the best customer experiences in the Financial Services industry.

The Purpose of This Role

As a Business Analyst in this team, you have a unique opportunity to apply your data, technology and analytical skills to drive customer experience through engaging directly with business stakeholders on cross-functional - product development, customer experience, marketing, and technology - teams to generate the insights needed to more deeply understand customers and to develop high-impact, efficient solutions and experiences.

Organisation's Personal Investing (PI) Data Squads focus on modernizing the Data platform:

• Modernize critical data sets (e.g.: Customer Interactions, Planning & Sales, Marketing etc.) required to support PI Business.

• Enable Analytics, AI Modeling & Personalization through Data.

• Support business capabilities and use cases involving a variety of Organisation tools that customers use to plan for their goals, devise investment strategies and monitor.

• Drive Data Sharing agreements & Usage policies.

In addition, as a member of the Analytics Chapter within organsiation's Customer Knowledge and Strategic Insights (CKSI) group, you will be part of the team responsible for maintaining / developing best-in-class analytical and research expertise, developing standards, and scaling self-serve data analytics, testing and experimentation approaches.

The Value You Deliver

• You promote data awareness, data literacy and accelerate the identification and usage for business objectives.

• You respond to Associates' primary requests for detailed table/business term descriptions and other key metadata attributes.

• You assist teams to fully maximize the integrity, value and usefulness of our data assets.

• You help with completeness and clarity of governance related steps to ensure implementations are fully ready for users.

• You build product narrative for data management space with specific emphasis on various subject areas within analytical platforms.

• You collaborate to create a Governance and Quality standard across data sources.

• You help create documents resulting in a fully self-serviced data awareness/learning for Business data users.

• You provide an environment to the squad for consistently enhance business data domain skills and technical skills.

• You continue maturity on Agile Engineering practices by creating and tracking agile health metrics, manage backlog, roadmap, prioritization of the squad

• You drive continuous improvement in business process automation and self-service dashboard.

• You leverage existing data / reports to identify actionable insights, metrics to measure platformstability/performance and democratize learnings/insights across squads and teams.

• You drive and execute learning agendas that tackle the critical business questions to support smart business decisions and actions with pace.

The Skills that are Key to this role

• You need to be able to translate research findings into accessible visuals for non-technical audiences, providing a clear view into interpreting data, and crisply communicating relevant details.

• You need to bring passion to your work and operate with a sense of purpose that inspires and motivates those you work with.

• You are expected to be intellectually curious, take initiative, and love learning new skills and capabilities.

• You understand end to end flow of data across systems and can evaluate impact of technical decisions.

• You can collaborate well with architects/data engineers, create data models catering business requirements and create efficient, scalable connection between systems.

• Strong in SQL, Data visualization tools.

• Experience with data warehousing concepts, data modelling.

• You will be expected to conduct analytics and research that generates the actionable insights stakeholders need to deeply understand their customers and enable the development of high[1]impact, efficient solutions and experiences.

• You need to bring structured thinking, a data-driven approach, business savvy and a collaborative spirit to partner with stakeholders and understand critical business questions.

How Your Work Impacts the Organization

The CKSI (Customer Knowledge & Strategic Insights Group) is a research and analytics group with a mission to proactively anticipate and predict our clients' needs and future behaviors using Data, Analytics, Customer Research and AI Solutions, so we can deliver a more valuable client experience and generate stronger lasting relationships. By being a part of the Analytics & Research Chapter in CKSI you and your work are playing a critical role in powering organsiation's future.

The Expertise we are Looking For

• 6 - 9 years of relevant experience in software development life cycle or in Financial Domain.

• Ability to build business product narratives, present it to non-technical and technical partners.

• Bachelors degree in a quantitative / technical field such as Engineering, Economics, Statistics and

/ or MBA, consulting, or agency experience.

• Proficiency with database querying tools (SQL), Data Modelling Techniques.

• Experience with Snowflake will be plus.

• Experience with data visualization applications (Tableau, Qlik, Domo, etc.), Programming

(Python) will be a plus.

• Prior knowledge of Alation - data catalog tool or any other metadata management tool will be an

advantage.

• Ability to bring in a data-driven approach to strategic business decision making.

• Ability to generate meaningful insights through data analytics and research and to present

complex data, financial analyses, statistics, and research findings in a simple, clear and actionable

way.

Location for This Role: Bangalore - EGL

Shift timings: 11:00 am - 8:00pm (these are the official working hours so as to enable overlap with the

US; that said, associates can exercise flexi-logins/logouts from office and work remote for calls/meetings

with the US