000577526 System Analyst
Year Bangalore, Karnataka, India
Job Description
Responsibilities
- Acts as the first level help desk for any user issue. Collects necessary documentation from the user, troubleshoots the problem to determine if the problem is training, configuration, or software defect. Coordinates with necessary parties to resolve any issues/defects.
- Serves as the primary interface between the user community and systems team to ensure understanding and usage of HR System.
- Monitors reporting system for user process compliance and data integrity; identifies trends, unusual patterns and gaps in relevant data and ensures missing data is identified and rectified in a timely manner.
- Supports Senior Analyst and/or Consultant/Lead on special projects related to the testing, documentation, piloting, deployment, and communication of new functionality and system enhancements.
- Monitors compliance with HCMS systems and programs as prescribed by Lowe's business needs and internal partners.
- Observes system performance and make changes and recommendations to ensure optimal performance.
- Creates, develops and delivers training to users via HCMS system, online technical documentation, and job aids.
- Researches, designs and schedules standardized reports, or creates ad hoc reports or data queries utilizing appropriate tools and systems.
Qualifications & Qualities:
Bachelor's Degree in Human Resources, Computer Science, or related field . Experience with a candidate self-schedule tool and CRM Experience working for a large organization and/or global retailer
Associate's Degree in Instructional Design, Industrial Organizational Development, Organization Development, or Human Resources . 5+ years' experience supporting an Applicant Tracking System (IBM Kenexa BrassRing, Workday Recruit, Phenom, Paradox) . 5+ years' experience with the Microsoft Office Suite (including Word, PowerPoint, Excel, and Visio), and Adobe Acrobat . Experience with system implementations, upgrade, re-implementations, etc.
Excellent time management/organizational, analytical, and troubleshooting skills . Attention to detail ensuring data integrity and ability to manage multiple projects at once
Job Category
Human Resources
Employment type
Full time
Job Classification
Flex
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Job Detail
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Job IdJD2955425
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear