Winning Edge India
Associate Director Operations [ BPO ] Roles & responsibilities: 11+ years of Overall BPS experience Knowledge on Contact center operations 24 x7 environment Excellent written and verbal communications skills (English) Handling Escalations from Clients & prepare RCA Drive Performance Management…
The Role: We are looking for a leader to head Service & Operations Delivery business for a premium global customer. The incumbent will bring extraordinary focus and expertise in designing, implementing and scaling a dynamic operation and organization focused on…
Key Responsibilities: Drive large volume hiring in Frontline BPO space for 2 sites (Pune & Baroda) covering both domestic / international processes. Manage a team of Recruitment Professionals and Nurture Talent Ensure a healthy Channel Mix as per org direction…
The Role: We are looking for a leader to head Service & Operations Delivery business for a premium global customer. The incumbent will bring extraordinary focus and expertise in designing, implementing and scaling a dynamic operation and organization focused on…
Key Responsibilities \xc2\xb7 Drive large volume hiring in Frontline BPO space for 2 sites (Pune & Baroda) covering both domestic / international processes. \xc2\xb7 Manage a team of Recruitment Professionals and Nurture Talent \xc2\xb7 Ensure a healthy Channel Mix as…
Co innovate with our clients to outline transformation roadmaps Identification of Opportunity by conducting detailed Process Discoveries &/Customer Journey Mapping Lead / support improvement initiatives that positively impact Client satisfaction & business profitability Be a visionary to identify high impact…
Key Roles &Responsibilities : 1. Managing the Motor business sourcing in various sourcing applications across Organization 2. Ensuring smooth and error free business flow 3. Close interaction with business and Technical team for faster turnaround of projects 4. Ensuring Compliance…
Key Roles &Responsibilities : 1. Managing the Motor business sourcing in various sourcing applications across Organization 2. Ensuring smooth and error free business flow 3. Close interaction with business and Technical team for faster turnaround of projects 4. Ensuring Compliance…