Job Summary: The Customer Relationship Executive is responsible for building and maintaining strong relationships with clients, ensuring high levels of customer satisfaction and loyalty. The role involves handling customer inquiries, resolving issues efficiently, and proactively identifying opportunities to improve the…
Key Responsibilities: Team Management: Lead, mentor, and motivate a team of 12–15 insurance sales representatives to meet individual and team performance goals. Sales Oversight: Drive the team towards achieving monthly, quarterly, and annual sales targets in line with company objectives.…
The Quality Call Auditor is responsible for evaluating and auditing customer service calls to ensure adherence to company standards, regulatory requirements, and best practices. The role focuses on identifying areas of improvement and providing feedback to enhance the overall customer…