Troubleshooting and Problem Resolution:Identifying, diagnosing, and resolving hardware, software, and network issues. Incident Management:Recording, categorizing, and tracking incidents, ensuring timely resolution and escalation when necessary. Service Request Management:Handling various service requests, such as software installations, access permissions, and hardware updates.…
Operations Assistant supports the smooth daily functioning of an organization by handling administrative tasks, coordinating schedules, maintaining records, and ensuring efficient workflows. They often work closely with the operations manager, providing support across various departments and contributing to process improvement.…