Duties & Responsibilities 1.Analyse customers' feedback to understand areas for improvement and present the findings to senior management. 2.Develop business process improvement solutions to enhance customer service operations. 3.Develop service quality processes. 4.Identify customer service channels and solutions for managing…
Overseeing all employee related functions, from recruitment, onboarding, and training to performance management, compensation/benefits, and employee relations, ensuring alignment with company goals, fostering positive culture, and maintaining legal compliance. Key responsibilities include developing HR strategies, managing policies, handling payroll, resolving…
Receptionist Duties: Greeting Patients: Providing a warm and welcoming environment for patients and visitors. Phone Management: Answering phone calls, taking messages, and directing calls to appropriate staff. Scheduling: Managing appointments and patient schedules, if applicable. Information Management: Answering patient inquiries,…
Receptionist Duties: Greeting Patients: Providing a warm and welcoming environment for patients and visitors. Phone Management: Answering phone calls, taking messages, and directing calls to appropriate staff. Scheduling: Managing appointments and patient schedules, if applicable. Information Management: Answering patient inquiries,…