CRE is responsible for making outbound and inbound calls to customers to provide information about vehicles, services, offers, and follow ups. The role involves handling customer inquiries, booking service appointments or test drives, and maintaining accurate call records in the…
A Service Advisor acts as the key link between customers and the service team, ensuring smooth vehicle servicing and repair processes. They understand customer concerns, prepare job cards, explain service requirements, and provide accurate cost and time estimates. The role…
A Customer Relation Executive is responsible for managing customer inquiries, ensuring timely follow ups, and delivering a smooth customer experience. The role includes handling service appointments, resolving customer concerns, and maintaining accurate records of interactions. The executive also supports customer…