Answer incoming calls and respond to customer’s emails Management and resolve customer complaints Sell products and place customer orders in the computer system Identify and escalate issues to supervisors Provide product and service information to customers Research required information using…
Answer incoming calls and respond to customer’s emails Management and resolve customer complaints Sell products and place customer orders in the computer system Identify and escalate issues to supervisors Provide product and service information to customers Research required information using…
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in…