They efficiently handle inbound and outbound calls and transfer them to the relevant agent or department as per the telecalling script. Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc. Analyzing and reporting customer…
Process: Credit card telesales , personal loan , Vehicle Loan, ME Loan , Home Loan Customer service: Providing excellent customer service, answering questions, and resolving issues Sales: Promoting and selling credit cards to customers, and achieving sales targets Customer relationships:…