Oversee day to day operations of Member Service Centres (MSCs) across assigned regions or branches. Ensure smooth functioning of all branch activities, including customer service, account handling, loan processing, and cash transactions. Monitor and guide MSC staff performance, ensuring compliance…
Greet and assist members and visitors courteously at the branch/office. Handle member queries and provide accurate information about services, products, and procedures. Process new membership applications and verify required documents. Maintain and update member records accurately in the system. Support…