Responsibilities Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving…
Responsibilities Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving…
Responsibilities: • Making calls to potential customers • Explaining company services and products • Maintaining daily call records • Submitting daily progress reports • Telecaller Role and Responsibility • Knowing all the details of the product or service offerings. •…
• Responsibilities • Answering phones and explaining the product and services offered by the company. • Contacting existing customers as well as prospective customers using scripts. • Obtaining customer information and other relevant data. • Asking questions to the customer…
• Managing a team of representatives offering customer support. • Overseeing the customer service process. • Resolving customer complaints brought to your attention. • Creating policies and procedures. • Planning the training and standardization of service delivery. • Selecting and…