A Front Office Receptionist is the first point of contact for visitors and clients, responsible for greeting, directing, and managing communications, while also handling administrative tasks like scheduling, phone calls, and mails. Core Responsibilities: Greeting and Directing Visitors: Warmly welcome…
A Hotel Reservation Executive handles incoming reservation requests, confirms bookings, manages cancellations, and ensures smooth guest experiences by accurately processing and updating reservation data, while also potentially upselling and promoting hotel services. Key Responsibilities: Handling Reservation Inquiries:Answer phone calls, emails,…
A Housekeeping Supervisor oversees the daily operations of the housekeeping department, ensuring cleanliness standards are met, managing staff, and maintaining inventory, ultimately creating a positive guest experience. Key Responsibilities of a Housekeeping Supervisor: Supervision and Management: Assign tasks to housekeeping…