Pelatro

Job Type : Permanent with Pelatro Work Location: Bangalore. Job Description : Role Associate Director/Director – Support will lead the global customer support function and success operations for enterprise telecom and marketing automation solutions. The role demands a strategic leader…

ROLE TITLE Support Lead OBJECTIVES of ROLE Prime responsibility of leading L1/L2 support team Accountability on direct customer experience. RESPONSIBILITIES /TASKS Responsible for leading the L1/L2 support role for a critical application. Managing a team of support engineers to under…