Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the…
Answer incoming customer calls in a professional manner Understand customer needs and provide accurate information Resolve queries, complaints, and issues effectively Maintain detailed records of each call and customer interaction Follow up with customers if required Job Types: Full time,…
We are hiring freshers for our Hindi call center team. If you can speak clearly in Hindi, are confident, and want to start your career in customer support or telesales, this job is for you! Job Type: Full time Pay:…
Answer incoming calls from customers and assist them with their queries. Verify customers' identity by following company procedures before discussing any accounts, products, or information. Keep customers' information up to date on the internal CRM system. Assist customers with their…
Answer incoming calls from customers and assist them with their queries. Verify customers' identity by following company procedures before discussing any accounts, products, or information. Keep customers' information up to date on the internal CRM system. Assist customers with their…
Manage outbound calls to assist customers with order queries, deliveries, returns, and payment related issues. Guide website navigation, product selection, and checkout process for customers on the Shopify platform. Handle NDR, RTO, and Abandoned Cart follow ups to improve customer…
Manage outbound calls to assist customers with order queries, deliveries, returns, and payment related issues. Guide website navigation, product selection, and checkout process for customers on the Shopify platform. Handle NDR, RTO, and Abandoned Cart follow ups to improve customer…
Answer incoming calls and respond to customer’s emails Management and resolve customer complaints Sell products and place customer orders in the computer system Identify and escalate issues to supervisors Provide product and service information to customers Research required information using…