(Key Responsibilities): Lead and manage day to day branch operations. Ensure high quality customer service and smooth visa processing. Oversee, guide, and support branch staff. Maintain compliance with visa regulations and company policies. Achieve branch sales, revenue, and performance targets.…
Client and visitor management: Greet clients and visitors in a professional and welcoming manner, answer phone calls, and direct inquiries to the appropriate personnel. Administrative support: Schedule appointments, maintain consultant calendars, and manage client intake and follow up procedures. Document…
Sales and lead generation: Make outbound calls to potential customers to promote products or services, explain features and benefits, and encourage purchases. Customer service: Handle inbound calls to answer customer questions, address concerns, resolve complaints, and provide support. Customer relationship…
Client consultation: Advise clients on various visa options (e.g., student, visitor, permanent residency) and assess their eligibility. Application assistance: Help clients prepare, review, and submit accurate visa application forms and all necessary documents. Information management: Provide accurate and up to…