• Provides technical assistance to customers regarding hardware and software applications. • Troubleshoots and diagnoses technical issues. • Assesses and understands user needs and recommends technical fixes. • Installs new programs, manages updates, and provides technical support. • Sets up…
• Providing technical support to users • Diagnosing and resolving technical problems • Maintaining and repairing desktop hardware and software • Documenting and keeping records of support • Training users • Ensuring security compliance • Providing network support • Providing…
• Responds to client inquiries • Provides technical support to users • Troubleshoots hardware and software issues • Provides instructions or directly sets up desktop hardware • Assists with installation of computer software and operating system updates • Records logs…