Job Summary As a Branch Head, you are fully responsible for planning, controlling and increasing efficiency of Service and Logistics operations. In this function, you ensure that strategic and operational goals are met and that the derived measures are implemented.…
Monthly and quarterly planning of CRM activities with HOD’s. Identify and control the relevant drivers as well as develop and consistently implement measures, with the aim of continuous retention and improvement of customer satisfaction (CSI). Ensure consistent customer relations management…