iEZ Shipping
Supervising a team of customer support professionals. Monitoring the entire customer service process. Resolving customer issues brought to your attention. Creating procedures and policies for effective customer service. Planning how to train customer support professionals. Standardizing the customer service delivery…
Maintain daily communication with dispatch center, confirming routes and scheduling crews Keep accurate records of work completed and work remaining to ensure accurate billing and job completion Maintain awareness of all traffic laws and ensure drivers adhere to all laws…
Supervising a team of customer support professionals. Monitoring the entire customer service process. Resolving customer issues brought to your attention. Creating procedures and policies for effective customer service. Planning how to train customer support professionals. Standardizing the customer service delivery…
Maintain daily communication with dispatch center, confirming routes and scheduling crews Keep accurate records of work completed and work remaining to ensure accurate billing and job completion Maintain awareness of all traffic laws and ensure drivers adhere to all laws…
• Supervising a team of customer support professionals. • Monitoring the entire customer service process. • Resolving customer issues brought to your attention. • Creating procedures and policies for effective customer service. • Planning how to train customer support professionals.…
• Maintain daily communication with dispatch center, confirming routes and scheduling crews • Keep accurate records of work completed and work remaining to ensure accurate billing and job completion • Maintain awareness of all traffic laws and ensure drivers adhere…