Handle inbound and outbound calls with professionalism and empathy Resolving customer’s queries Provide accurate information and resolve customer queries efficiently Maintain call quality and adhere to service level agreements (SLAs) Document customer interactions and feedback in the system Collaborate with…
· Handle inbound and outbound calls in Malayalam with professionalism and empathy · Provide accurate information and resolve customer queries efficiently · Maintain call quality · Document customer interactions and feedback in the system · Collaborate with team leads and…