Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing Ensure all rooms are cared for and inspected according to standards Protect equipment and make sure there are no inadequacies Notify superiors on any damages, deficits and…
Answering phone calls and responding to emails from customers who are interested in making reservations or have questions about their reservations Providing customers with information about the hotel’s accommodation options, rates, and amenities Processing reservations, cancellations, and modifications using reservation…
Attend briefings prior to the restaurant opening, well groomed and equipped with the basic aids of operations. Complete mise en scène and mise en place before the restaurant opens. Check all the equipment and furniture at the station for their…
Respond and attend to guest repair requests. Welcome and acknowledge all guests according to company standards, anticipate and address guests. Understand and operate advanced electrical, plumbing and refrigeration systems. Communicate with different types of people to comprehend what they want…
Ensure the smooth running of service when you are on duty. Promote a professional and hospitable image to the guest. Give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude. Be flexible in assisting around…
Oversee the day to day management of the restaurant’s front and back of house operations. Provide excellent service and aim to satisfy as many customers as possible. Accurately and quickly address consumer complaints. Review product quality on a regular basis…
Patrolling the hotel premises (both interior and exterior) Checking the parking area and ensuring there are no unauthorized vechicles Ensuring all hotel doors are locked and that all rooms are properly silent Monitoring who enters, and who leaves, the hotel…
Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders. Planning drink menus and informing customers about new beverages and specials. Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers. Checking…
Attend briefings prior to the restaurant opening, well groomed and equipped with the basic aids of operations. Complete mise en scène and mise en place before the restaurant opens. Check all the equipment and furniture at the station for their…
Attend briefings prior to the restaurant opening, well groomed and equipped with the basic aids of operations. Complete mise en scène and mise en place before the restaurant opens. Check all the equipment and furniture at the station for their…
Answering phone calls and responding to emails from customers who are interested in making reservations or have questions about their reservations Providing customers with information about the hotel’s accommodation options, rates, and amenities Processing reservations, cancellations, and modifications using reservation…
Respond and attend to guest repair requests. Welcome and acknowledge all guests according to company standards, anticipate and address guests. Understand and operate advanced electrical, plumbing and refrigeration systems. Communicate with different types of people to comprehend what they want…