Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Strong phone…
Make outbound calls to prospective and existing customers. Promote and explain company products/services effectively over the phone. Handle inbound customer inquiries and convert them into sales opportunities. Maintain and update customer database with accurate information. Build and maintain strong customer…
Communication: Answer phones, greet visitors, and manage incoming and outgoing mail and emails. Scheduling: Coordinate and schedule meetings, appointments, and travel arrangements. Administrative tasks: Perform data entry, file and retrieve documents, and proofread materials. Office management: Order and maintain office…
A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof. Maintaining records of transactions and interactions. Appropriate and timely follow ups wherever required. Escalate unresolved queries to respective departments…
Make outbound calls to prospective and existing customers. Promote and explain company products/services effectively over the phone. Handle inbound customer inquiries and convert them into sales opportunities. Maintain and update customer database with accurate information. Build and maintain strong customer…
Edit raw footage into polished videos for marketing, social media, corporate, product, or training use. Trim footage segments and put together the sequence of the film. Input music, voiceovers, graphics, effects, and dialogues as needed. Work closely with the creative…