Respond customer inquiries via email, phone, and chat, ensuring a positive experience. Provide exceptional customer service to all the customers. Record and store data of every interaction in the system. Handling Inbound/ Outbound calls Job Types: Full time, Permanent, Fresher…
Customer Interaction: Respond to customer inquiries and requests via email and live chat in a timely and professional manner. Problem Solving: Identify, analyze, and resolve customer issues, ensuring efficient and effective solutions. Knowledge Base: Stay updated on services, and company…
Handle inbound and outbound calls professionally. Respond to customer queries via phone and text messages. Assist customers through our admin panel and provide necessary support. Maintain accurate records of interactions and escalate issues when needed. Job Types: Full time, Permanent,…
Review and verify various documents for accuracy, authenticity, and compliance. Ensure proper filing and documentation of verified documents. Communicate with clients or internal teams to clarify or request additional information if necessary. Maintain confidentiality and adhere to privacy policies when…
Input, verify, and maintain data in spreadsheets, databases, and other data management tools. Review source documents for accuracy before data entry and correct errors to ensure data integrity. Perform regular data updates and track changes in company systems. Ensure the…
Greeting: Welcome visitors and clients, and direct them to the right person or office Answering phones: Answer and screen calls, and route them to the appropriate person Scheduling: Schedule appointments, meetings, and events Maintaining records: Keep track of office supplies,…
Respond promptly and professionally to customer inquiries via phone, email, and chat. Resolve customer issues and complaints efficiently, aiming for first contact resolution. Maintain a high level of customer satisfaction through proactive support and problem solving. Document and track customer…