Key Responsibilities: Handle customer calls in a professional and efficient manner Address customer queries, concerns, and complaints with a problem solving approach Maintain accurate records of customer interactions and follow ups Provide timely and relevant information to customers to resolve…
Medical Examination Report form need to audit. Listen to audit/ video of the call, evaluate the MER form as per the set guideless in system. Should coordinate with Doctors team for audio/video clips Responsible for end to end quality of…