Essential Functions:Plans, architects, designs, analyzes, configures, installs, and upgrades Genesys Cloud CX enterprise telecommunications system, and UCaaS and CCaaS provider services. Serves as subject matter expert on Genesys Cloud CX architecture and consults with stakeholders when telecommunication system architecture knowledge…
Essential Functions: Collaborates with business subject matter experts and various Engineering and Technology teams to collect requirements and define, design, develop, test, and support applications leveraging Pega system software. Maps functional requirements to Pega functionality and develops system features and…
Essential FunctionsServes as subject matter expert (SME) for security projects and initiatives. Advises on techniques and patterns for securing integration with external vendors or cloud providers. Leads regular design reviews for requirements implementation. Serves as an information security technical leader…
Essential Functions: Analyze data to discover and interpret trends, patterns, and relationships Responsible for the integrity of automated reports Design, implement and analyze controlled experiments to assess and optimize new opportunities across business channels Analyze and Identify best performing customer…