Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service metrics. Adhere…
Daily calling on Dialer and Manual & predictive calling which will be around 150dialed minimum & 80 connected minimum in a day. Make calls to clients both Fresh and Follow ups to convince them for hearing check up & hearing…
Key Responsibilities Our primary calls consist of: Primary role of the Customer Service Representative (Inbound Sales) supporting our account is to handle a high volume of calls in a professional and courteous manner. Calls come from a variety of sources…
Prepares source data for entry by opening and sorting mail; verifying and logging receipt of data; obtaining missing data. Records data by operating data entry equipment; coding information; resolving processing problems. Protects organization's value by keeping information confidential. Obtain missing…
Working for inbound processes. Should be an effective communicator and provide solutions based on the customer/ client requirement. Make note of customer's feedback / escalation and arrange the call back accordingly by the senior. Should be effective in managing customer/…
Key Responsibilities Our primary calls consist of: Primary role of the Customer Service Representative (Inbound Sales) supporting our account is to handle a high volume of calls in a professional and courteous manner. Calls come from a variety of sources…
Strong communication, both written and verbal Great active listening skills Exceptional interpersonal and rapport building skills A patient and empathetic attitude Strong time management and organizational skills Adaptability and flexibility Comfortable working in fast paced environments Troubleshooting skills, either basic…
Working for inbound processes. Should be an effective communicator and provide solutions based on the customer/ client requirement. Make note of customer's feedback / escalation and arrange the call back accordingly by the senior. Should be effective in managing customer/…
Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first contact resolution whenever possible, while adhering to company policies…
Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Your main goal is to boost our sales by reaching out to the existing customers…
Key Responsibilities Our primary calls consist of: Primary role of the Customer Service Representative (Inbound Sales) supporting our account is to handle a high volume of calls in a professional and courteous manner. Calls come from a variety of sources…
Key Responsibilities: Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service…
Customer Interaction: Communicate with customers via phone, email, and chat, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first contact resolution whenever possible, while adhering to company policies…
Key Responsibilities Our primary calls consist of: Primary role of the Customer Service Representative (Inbound Sales) supporting our account is to handle a high volume of calls in a professional and courteous manner. Calls come from a variety of sources…
Key Responsibilities: Handle outbound calls. Provide accurate information about products/services, learning journey to customers. Maintain customer records and update databases with accurate details. Follow up with customers to ensure resolution and course completion. Achieve daily/weekly/monthly targets related to customer service…
Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Your main goal is to boost our sales by reaching out to the existing customers…
Key Responsibilities Our primary calls consist of: Primary role of the Customer Service Representative (Inbound Sales) supporting our account is to handle a high volume of calls in a professional and courteous manner. Calls come from a variety of sources…
Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Your main goal is to boost our sales by reaching out to the existing customers…