Freshmenu

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our…

Key Responsibilities:? Inbound Call Management: Answer inbound calls promptly and professionally. Address customerinquiries regarding menu items, order status, delivery times, and other relevant information.? Order Assistance: Assist customers with placing new orders, modifying existing orders, and addressingany issues related to…