FORT MUNNAR

Core Responsibilities Guest Services Management Greet and assist guests with check in/check out procedures. Handle guest inquiries, complaints, and special requests. Ensure a high level of customer satisfaction. Team Supervision Supervise front desk staff (receptionists, bellhops, concierge). Schedule shifts and…

Greeting and assisting visitors in a professional manner. Answering and directing phone calls and emails. Managing appointment schedules and coordinating with departments. Handling check ins, check outs, and reservations (especially in hospitality settings). Processing paperwork, invoices, and handling incoming/outgoing mail.…