Active listening: Being fully engaged and focused on what the customer is saying Problem solving: Defining the problem, identifying the root cause, and finding a solution Empathy: Understanding the customer's perspective and emotions Communication: Being able to clearly communicate with…
Visitor and call management: Greet visitors, answer phone calls, and direct them to the appropriate person or department. Scheduling: Manage calendars, schedule appointments, and book conference rooms. Administrative support: Perform clerical tasks such as filing, data entry, managing correspondence, and…