Job summary Key Responsibilities: Mentor/lead supervisors (TLs) and moderators, conduct performance reviews, coaching, handle escalations, manage scheduling (rosters) and shrinkage. Monitor KPIs (AHT, SLA, Quality, CSAT, Attrition), set objectives, drive productivity, and ensure adherence to targets. Reviewing sensitive/graphic content (images,…
Job Summary: We are looking for a confident and enthusiastic Tele caller Executive to join our team. The ideal candidate will be responsible for making calls to potential customers, promoting our services, and closing sales over the phone. Key Responsibilities:…
Job Summary: We are looking for a confident and enthusiastic Tele caller Executive to join our team. The ideal candidate will be responsible for making calls to potential customers, promoting our services, and closing sales over the phone. Key Responsibilities:…