Responsibilities (Travel Mandatory) Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs Manage customer expectations of response time, issue resolution and quality support Generate report on…
Responsibilities (Travel Required) Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs Manage customer expectations of response time, issue resolution and quality support Generate report on…
Responsibilities (Travel Required) Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs Manage customer expectations of response time, issue resolution and quality support Generate report on…
Responsibilities (Travel Required) Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs Manage customer expectations of response time, issue resolution and quality support Generate report on…
Resolve service issues by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs Troubleshooting technical issues Speaking to customers to quickly get to the root of their problem. Worked in FMCG/ Logistics Industry Knowledge of SQL,…
Resolve service issues by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs Troubleshooting technical issues Speaking to customers to quickly get to the root of their problem. Worked in FMCG/ Logistics Industry Knowledge of SQL,…
Resolve service issues by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs Troubleshooting technical issues Speaking to customers to quickly get to the root of their problem. Worked in FMCG/ Logistics Industry Knowledge of SQL,…
Responsibilities (Travel Required) Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs Manage customer expectations of response time, issue resolution and quality support Generate report on…