Job Description

Department: Training & Development

Description: "1. Imparts the following training to staff

a. Induction- AM & CRM

b. Capacity Building Training- AM & CRM

c. Coaching & mentoring for poor performers and Hi-Pos

d. Corporate Trainings for Support Staffs

e. Other zonal level trainings



Training

Quality & TNA

1. Adherence to laid down process to measure training quality

2. Takes regular feedback from regional & zonal stake holders to understand the training need

3. Content Development

4. Regularly follow up with the RTs for taking feedback on the participant trained

5. Collate the inputs provided during ZRM and plan various training schedules accordingly

6. Monitoring the RTPs delivered by the AMs on a sample basis to ensure proper dissemination of knowledge

7. Facilitating the implementation of self-paced courses through LMS Team



Development

1. Plans daily/weekly /monthly schedules for newly joined RTs

2. Coaching and mentoring of newly joined RTs and ensuring quality delivery of training

3. Quarterly assessments of the RTs training delivery

4. Coaching the weak AMs.



Cost Control

1. Approval of PROP & Induction budget as per the budget sheet

2. Ensures expenses for training are well within the budget

3. Monitoring the quarterly training budge"

Job Location: Bangalore, Karnataka

Qualification: Graduate

Experience: 8+ years