Job Description

Zonal General Manager

Location: Delhi NCR

Experience: 12-15 Years

:

- P&L responsible for the zonal level operations across applications

- Responsible for sustaining and growing sales across existing clients

- Oversee and assist day-to-day KAM team in the respective zone - escalation management and client relationships

- Oversee day to day performance of operations; analyzing daily reports on daily gain/loss, SLAs, and utilization metrics

- Analyze SP Recruitment team productivity to ensure recruitment channel is built and hiring targets are met

- Analyze SP Engagement team performance to ensure ALL SPs are trained rigorously on Lithium's code of conduct and other safe driving practices

- Maintain relationships with Service Centres and monitor city-level SLAs

- Participate in Sales pursuits with the zonal sales team as required

- Managing the administration function, defining SOPs, operational performance reporting, streamlining processes and systems wherever possible

- Responsible for building local vendor base and ensuring all purchases/deals are cost-effective

- Overseeing 100% compliance and enforcements, RCAs

- Local Regulatory Management - RTO, Law Enforcement, Subsidies recovery, Regulatory fillings, etc

- Setting up new Charging infrastructure (HUBs) in the zone; overseeing the projects and ensuring timely completion

- Driving Corporate Initiatives across the regions - Tech Implementation, Team building, SP recruitment Channel building, etc

- Responsible for protecting company assets and IP in the region

- Contribute to and participate in brand building and marketing activities in the region.