Job Description

Zoho Developer (CRM & Business Automation - Jewelry Industry)

Company:

VV gems

Location:

Surat, Gujarat

Job Type:

Full-time | On-site

Salary:

?15,000 - ?50,000/month (depending on experience)

About RRP Diamond:

RRP Diamond is a leading manufacturer and exporter of fine diamond and gold jewelry based in Surat, India. We serve clients across India, the U.S., and Europe through advanced e-commerce platforms and B2B operations.

We are seeking an experienced Zoho Developer to streamline our business processes through custom CRM workflows, automation, and data integration across departments like sales, inventory, production, and accounts.

Key Responsibilities:

Design, develop, and maintain custom

Zoho CRM modules

, workflows, and automation tailored to jewelry manufacturing and export operations. Integrate Zoho CRM with platforms like Shopify, IndiaMART, Alibaba, and internal ERP systems. Create dashboards, reports, and analytics for management insights. Automate lead tracking, quotation, invoicing, and follow-up workflows. Develop Deluge scripts, API connections, and Zoho Creator apps as per business needs. Troubleshoot system issues, test new modules, and ensure smooth deployment. Collaborate with sales, production, and finance teams to improve efficiency through technology.

Work on Zoho Books for billing, vendor management & financial automation.

Manage Zoho Desk setup, ticket automation, customer support workflows, and integrations.

Requirements:

Bachelor's degree in Computer Science, IT, or related field. 2-5 years of experience as a Zoho Developer / Zoho CRM Consultant. Proficiency in

Zoho One, CRM, Creator, Books, Inventory, Flow

, and Deluge scripting. Experience with API integration (Shopify, IndiaMART, Tally, WhatsApp Business API, etc.). Strong understanding of CRM logic and automation for sales and production workflows. Excellent analytical and problem-solving skills.

Must have hands-on experience in Zoho Books, Zoho CRM & Zoho Desk.

Preferred (Bonus) Skills:

Experience in jewelry, diamond, or manufacturing businesses. Knowledge of MySQL, JavaScript, or REST APIs. Experience with ERP or inventory management systems.

Benefits:

Competitive salary + project bonuses Opportunity to lead digital transformation in a luxury jewelry brand Work with global operations and modern SaaS integrations Supportive and innovative team at RRP Diamond

How to Apply:

Contact / WhatsApp:

+91 96016 41590
Shortlisted candidates will be called for a technical interview and live assessment.

Job Types:

Full-time, Permanent

Work Location:

In person

Job Types: Full-time, Permanent

Pay: ?17,294.52 - ?62,082.56 per month

Work Location: In person