Job Description

:

Zoho Engineer (CRM, Inventory, Commerce & API Integrations) Position Overview We are seeking a highly skilled

Zoho Engineer

with strong expertise in customizing and programming across the

Zoho suite

, particularly

Zoho CRM

,

Zoho Inventory

,

Zoho Commerce,

and

Zoho APIs

. This role will be responsible for building, customizing, and integrating solutions that support our distribution company's end-to-end operations, ensuring seamless workflows, automation, and data consistency across the entire Zoho ecosystem. The ideal candidate is both technical and business-oriented, able to translate operational needs into scalable solutions that optimize sales, e-commerce, inventory, logistics, and customer management.

Key Responsibilities

-

Zoho CRM Development & Customization- Customize modules, fields, layouts, workflows, and automation to meet business needs.

- Build and maintain advanced functions (Deluge scripting) for custom workflows and validations.

- Develop dashboards and reports to provide actionable insights for sales and operations.-

Zoho Inventory & Distribution Operations- Configure and customize Zoho Inventory for product management, stock control, and order fulfillment.

- Automate purchase order, sales order, and invoicing processes.

- Ensure accurate data synchronization across CRM, Inventory, and Finance modules.-

Zoho Commerce & Online Sales- Implement and customize Zoho Commerce storefronts for B2B/B2C sales.

- Integrate product catalogs, pricing rules, and customer portals with CRM and Inventory.- Optimize checkout, payment processing, and order fulfillment workflows.

API Development & Integrations- Design and implement API integrations between Zoho and external platforms (ERP, accounting, e-commerce, logistics).

- Maintain middleware scripts for real-time data exchange.

- Troubleshoot and resolve integration issues.

Workflow Automation- Analyze business processes and recommend automation opportunities.

- Implement Blueprints, approval processes, and multi-step workflows.- Ensure compliance with best practices and data governance standards.

Technical Support & Documentation- Provide ongoing support for Zoho users (sales, operations, finance teams).

- Create and maintain technical documentation, workflow maps, and API references.

- Collaborate with cross-functional teams to ensure solutions align with business goals.

Qualifications

- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).

- 5+ years of proven experience working with Zoho CRM, Zoho Inventory, and Zoho Commerce, including customization and API integrations.- Strong programming skills in Deluge (Zoho scripting), JavaScript, PHP, or Python.

- Hands-on experience with Zoho Creator, Zoho Books, Zoho Analytics, and Zoho Flow is a strong plus.

- Experience in distribution, supply chain, or e-commerce environments preferred.

- Excellent problem-solving skills and the ability to translate business requirements into technical solutions.

- Strong communication skills to work with both technical and non-technical stakeholders. Preferred Skills

- Experience integrating Zoho with ERP systems, marketplaces (Shopify, Amazon), or accounting software.

- Knowledge of REST APIs, OAuth, and webhooks.

- Familiarity with SQL and data modeling.

- Ability to manage projects independently and deliver on time.

Job Type: Full-time

Pay: ₹70,000.00 - ₹90,000.00 per month

Work Location: In person