Job Description

• Implement, customize, and maintain ZOHO applications.

• Customize ZOHO CRM modules, layouts, workflows, and automation.

• Manage CRM integrations with third-party applications and APIs.

• Develop advanced customizations using Deluge scripting.

• Configure financial workflows in ZOHO Books (invoicing, taxation, reporting).

• Automate recurring transactions, reconciliations, and payment gateway integrations.

• Customize ZOHO People Plus (attendance, leave, performance modules, approvals).

• Generate HR and compliance reports.

• Set up ZOHO Projects templates, tasks, milestones, and time tracking.

• Automate project workflows and integrate with CRM, People, and Books.

• Provide support for resource allocation and project reporting.

• Work with additional ZOHO products (ZOHO Desk, Recruit, Creator, Analytics, Flow, Inventory, Sign) for cross-application automation.

• Analyze client requirements and map them to ZOHO products.

• Develop custom functions, dashboards, and reports.

• Ensure data accuracy, system security, and process efficiency.

• Collaborate with business teams for continuous improvements.

Requirements

• 2-5 years of proven experience in Zoho implementation and support.

• Strong hands-on experience with Zoho CRM, Zoho Books, Zoho People Plus, and Zoho Projects.

• Proficiency in Deluge scripting.

• Familiarity with Zoho Flow, API integrations, and third-party connectors (Zapier, Integromat/Make).

• Strong understanding of business processes across Sales, Finance, HR, and Project Management.

• Excellent problem-solving, analytical, and communication skills.

• Bachelor's degree in Computer Science, IT, or related field.

• Zoho Certifications (preferred, not mandatory).

Skills Required